Question 1

In what format will I get my icon?

Accepted Answer

You can download your icon as an SVG. SVG is a common vector file format that can be imported in many other design apps. It scales without getting pixelated.

Question 2

Is my icon really unique?

Accepted Answer

All icons on our platform are created uniquely. Once you purchase it, it’ll be taken off the shop so nobody else can purchase the same icon.

Question 3

What’s included in my purchase?

Accepted Answer

Besides the logo file in SVG format, you’ll get a $5 coupon for our font shop and an additional $5 coupon for our brand kit creator.

Question 4

Can I make changes to my icon?

Accepted Answer

Of course. The file is all yours. You can use a vector program such as Figma, Canva and Illustrator, or an online SVG editor to edit your file.

Question 5

How do I use the logo icon in the Mojomox logo & brand kit creator?

Accepted Answer

In the Mojomox logo and brand kit app, you’ll need to upload the logo symbol in the gray sidebar > Logo Symbol > Upload SVG File.

Question 6

Can I return my purchase?

Accepted Answer

If you’re not happy with your purchase, you can return your order within 10 business days by sending an email to saskia@mojomox.com.

Question 7

What’s the delivery window?

Accepted Answer

The delivery is directly after purchase. You’ll receive an email with a link and download instructions shortly after purchase.

Question 8

Is there shipping?

Accepted Answer

This is a digital purchase. You’ll receive an email with download instructions right after your purchase.

Question 9

What’s your contact info?

Accepted Answer

For questions and feedback, email saskia@mojomox.com.

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